Program Development / Continuous Improvement Manager


Position Summary: 

Under the direction of the Content Area Coordinators, assists with the overall planning and operations of the Head Start and Early Head Start program and ensures quality services to children and families including children with disabilities. Responsible for monitoring the implementation of Southwestern Minnesota Opportunity Council Head Start program policies and procedures requirements in the centers and the Home Visiting program.  Monitors compliance with Head Start Performance Standards / Minnesota Rule 3 and State and Local regulations.  Supports SMOC’s mission by ensuring the Early Head Start/Head Start program are operating efficiently, research new opportunities for service expansion and that children are receiving quality services through SMOC.


Required Education and Experience:

1.     Associate or Bachelor’s degree

2.     Experience with children ages 0-5 in a licensed setting.

3.     Experience with training adult learners.


Essential Functions: 

1.     Using all Quality Assurance Tools, monitors all program options ensuring program compliance with Head Start Performance Standards.

2.     Monitors in the assigned area by conducting regularly scheduled and unscheduled visits.

3.     Ensures that each program options establishes and maintains records and files in compliance with confidentiality requirements.

4.     Coordinates the program’s Self-Assessment using the Head Start Program Review instrument.

  1. Ensures daily that the overall program quality offered at the Center Level adheres to all State laws and licensing regulations, the Federal Head Start Performance Standards, SMOC personnel policies and procedures and instructions from the Content Area Coordinators.
  2. Completes all Federal and State reporting requirements and monthly financial reporting.
  3. Seeks out funding opportunities and applies for programming funds to support the SMOC mission.

Responsibilities and Duties:

1.     Develops and maintains the Monitoring System. 

2.     Provides and assists orientation and training to staff.

3.     Keeps the Content Area Manager informed of any problems or concerns related to the operation of the centers.  

4.     Provides reports on monthly monitoring to the Head Start Director and Content Area Coordinators.

5.     Must maintain confidentiality at all times.

6.     Acts as a member of the SMOC Head Start team.

7.     Must use reasonable precaution in the performance of one’s duties and adhere to all applicable safety rules and practices; and act in such a manner as to assure at all times, maximum safety to one’s self, fellow employees and children.

8.     Performs and completes all duties as assigned.


Knowledge, Skills, and Abilities:



1.     Must have knowledge of and the ability to comply with applicable laws and regulations.

2.     Must be knowledgeable of activities, literature, and other program contents appropriate for bilingual/multicultural education.

3.     Must have knowledge of developmentally appropriate activities, literature, music and movement, multi-cultural, anti-bias/bilingual curriculum and other program content.

4.     Must have knowledge of the monitoring system.

5.     Must have knowledge of Class Assessment Scoring System & Environmental Rating Scale.


1.     Must have strong computer skills, with knowledge of MS Office, Word, Excel, data management software, and web-based applications.

2.     Must demonstrate sound judgment, supervisory and administrative skills.

3.     Must be skilled in evaluation and implementation of educational lesson planning for groups and individuals, some of whom are individuals with disabilities. 


1.     Must demonstrate ability to provide training and support for staff and parents in early childhood education including child growth and development, guidance techniques, child observation and assessment, multicultural, individualized programming, and curriculum development.

2.     Must have the ability to assist infant and child needs.

3.     Must be self-motivated and able to work with a minimum of supervision

4.     Must be able to direct the work of others, when applicable.

5.     Must be able to relate well to all people of the community regardless of color, national origin, religion, sex, pregnancy, age, marital status, veteran status, sexual orientation, disability or socio-economic level.

6.     Must understand, uphold, and continue working toward accomplishing the mission, strategic goals and performance measures of the agency.

7.     Must be able to organize and maintain accurate record-keeping and reporting.

8.     Must be able to recognize emergencies and areas where action is necessary.

Supervisory Responsibility:


This position has no direct supervisory responsibilities.


Work Environment:


This job operates in a professional office and/or classroom environment.  Additionally, this role routinely uses standard office equipment such as computers and phones.


Physical Demands:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.



1.     Must be able to lift and carry up to 30 pounds, and have unrestricted use of the upper and lower body.

2.     Bend, squat, reach, kneel, and climb stairs.

3.     Position requires intermittent sitting, standing, walking, twisting and bending for long periods of time. 


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